Stop running your business on guesswork.

Kershaw Consulting helps businesses connect disconnected systems, streamline operations, and create a single version of the truth across finance, CRM, production, warehousing, and reporting.

Data underpins every smart decision; without it, you’re just guessing. Kershaw Consulting works with you to deconstruct the "data silos" that hold your business back.

If your finance system doesn’t speak to your CRM or your production line, you are missing the full picture. Fragmented systems don't just hide valuable insights; they build in manual work, wasted time, and avoidable errors.

Get in touch to book a process audit to start taking control of your data and your business.

DEFINE the issue | DESIGN the solution | REFINE & REFINE & REFINE

We specialise in desiloing your operations to ensure a single version of the truth. By mapping complex workflows and integrating your data, we bridge the gap between your strategic goals and your daily operations.

  • Audit & Strategy: Identifying the bottlenecks where data gets trapped.

  • Process Engineering: Restructuring workflows to eliminate redundancies.

  • Data Integration: Designing dashboards that pull from across your business, moving you from reactive firefighting to proactive, data-informed leadership.

  • AI Readiness: Businesses are eager to embrace AI, but good implementation depends on having clean, connected data and a clear understanding of how everything fits together.

Where we can help:

  • CRM | PMS | ERP | FINANCE

    Unified Ecosystem & Data De-siloing: We move beyond isolated support by linking your CRM with finance software, ERP, and Project Management (PM) tools. By breaking down data silos, we ensure your team has a 360° holistic view of the customer journey from initial sale and project milestones to billing status, all within a single interface.

    Custom Ticketing & Cross-Platform Sync: End-to-end implementation and embedding of industry-leading ticketing systems. This ensures every inquiry is captured and enriched with real-time data from your integrated tech stack, routing tickets to the correct specialist based on comprehensive client history.

    Workflow Optimisation & Standardisation: To eliminate repetitive manual tasks and cross-departmental friction, we design custom macros and automated triggers that sync updates across your ERP and PM tools. This ensures brand consistency and significantly reduces agent "handle time" by providing all necessary context upfront.

  • Performance Related Pay Schemes:

    We design multifactorial pay systems that align workforce incentives with departmental profitability. We bridge the gap between HR strategy and Finance-led margin requirements.

    Incentive Architecture: Sophisticated PRP structures that reward quality, safety, and efficiency.

    Strategic Alignment: Collaborative planning with HR and Finance to ensure sustainable, margin-safe payouts.

    Rapid ROI: In the most recent project, productivity was tripled within 90 days at negligible implementation cost.

    Benchmarking: Replacing "assumed" capacity with data-backed standards to redefine operational norms.

  • Tariffs and International Shipping

    Mass-Scale Data Harmonisation: We manage the gathering and auditing of Harmonised System (HS) codes for catalogues exceeding hundreds of thousands of SKUs, ensuring accurate classification to prevent customs delays.

    Supplier Integration: We act as the central node for 50+ global suppliers, standardising data intake to ensure upstream data meets the rigorous requirements of international trade bodies.

    Automated Compliance Workflows: We develop and implement automated processes that provide essential trade information to relevant regulatory bodies, reducing human error and ensuring frictionless documentation.

    Scalability Foundations: We ensure that growth is built on data integrity, handling complex information appropriately every time to allow for confident international expansion.

  • Remove waste and drive efficiency

    Production Model Evolution: leading the transition from batch-and-queue systems to continuous flow environments. By optimising the value stream, we have successfully improved efficiency by up to 200% within specific production functions.

    Spatial & Process Redesign: Our approach can include a complete architectural and ergonomic redesign of the process space. Aligning the physical workspace with optimised process flows to minimise movement waste and maximise throughput.

    Structural & Staffing Alignment: Beyond the machinery, we can advise on the restructuring of departments to ensure that human capital is deployed effectively, creating a flexible workforce capable of adapting to real-time production demands.

    Scalability & Seasonal Agility: We build systems designed for elasticity. By implementing agile operational frameworks, we enable companies to scale comfortably during peak seasons and pivot seamlessly to meet ad hoc or custom production needs.

  • Data architecture and SQL Reporting

    Metric Formalisation: Every metric defines your culture. Whether it’s widgets per minute, CSAT, or profit margins, your KPIs tell your staff what success looks like.

    Architecture & Capture: We design the systems and protocols required to capture data accurately at the source, ensuring a "single version of the truth."

    Visual Intelligence: We develop intuitive reporting frameworks and dashboards that display complex data with clarity and purpose.

    Cultural Integration: We manage the transition from "gut-feel" to data-led leadership, using reporting to shape and inform a high-accountability organisational culture.

Meet Kershaw Consulting

Read the full interview here

Jack Kershaw

Founder

What led you to launch Kershaw Consulting?

I've spent about 10 years working within SMEs, alongside a few larger businesses, across a range of sectors. I started out running customer success teams, then moved into project management because I wanted to fix some of the root causes behind the same issues cropping up repeatedly. That led me into data warehousing and eventually manufacturing, where I was an operations director leading around 80 staff. 

It's been a real SME story of wearing lots of different hats and learning new things every day to keep all the plates spinning. I've worked on acquisitions, company culture projects and manufacturing transformation programmes. Throughout all of that, the common thread was building systems, growing teams and helping businesses move from pen-and-paper processes to having dashboards that allow owners to make data-led decisions. 

The downside of working with fast-growing SMEs is that they don't stay SMEs forever. As businesses grow, roles change. For me, launching Kershaw Consulting was about stepping away from directorship and getting back involved at the coalface, where the magic happens.  

What are the most common challenges you encounter?

The reality is that systems aren't particularly exciting or sexy, so people tend to stick with tools and processes for as long as they can get away with. If something works, there's a psychological safety in keeping it. But businesses don't grow by standing still. 

Sometimes it's complacency, sometimes it's fear of change, and sometimes it's simply that business owners don't know what alternatives are available. They're busy running their company and don't have time to keep up with new technology, new methodologies or better ways of working. 

It's the classic challenge of working in the business rather than on the business. You don't always get the chance to lift your head up and ask what everyone else is doing or what lessons you can learn from others - I give business owners the bandwidth to do just that.

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